GENERAL:
Job Number: | 999897 |
Position: | Area Manager |
Location: | Philadelphia, PA |
Travel: | |
Salary Range Low: | $60,000.00 |
Salary Range High: | $70,000.00 |
Commission: | $40,000.00 |
DESCRIPTION:
Mammoth Restoration is looking for an Area Manager who will be responsible for all sales, mitigation production, financial and HR activities within the territory (Doylestown, Philadelphia, and surrounding area). They are expected to provide exceptional customer service and maintain superior client relationships while performing restoration activities for water, fire, mold, cleaning, and other interrelated remediation assignments.
Mammoth is an emergency service company that helps people whose home or business has suffered water and fire damage. We're a quite different kind of company that only hires those special individuals who:
- Have a service heart - it's the single most important trait we look for.
- Sweat every detail and are willing to go above and beyond for our customers.
- Have the ability to make smart decisions and communicate exceptionally well.
- Are ready to respond to customer calls within hours - no exceptions.
- Not only add value to our customers and company, but to our personal lives and community as well.
- If you truly care about others people and are willing to put their needs first, then we want to hear from you. If you're just looking for a job, this isn't the place for you
Essential Job Functions:
- Exceed revenue and profit objectives for mitigation and repair services in the designated geographic area.
- Create, lead and execute on market growth plans.
- Develop relationships with key account customers across multiple segments.
- Make sales calls on clients across any of our targeted segments.
- Support business development activities across a diverse mix of clients.
- Align sales and production activities (BDR and production team).
- Support sales and marketing leaders and execute on company initiatives within the geographic area.
- Oversee production, including supervision of team members.
- Team with the repair leader and support project management responsibilities, including job performance and client interaction.
- Ensure our team members provide high quality emergency mitigation services.
- Manage production team to exceed key production metrics, such as gross margin, customer satisfaction, and lead close rate.
- Support operational excellence and direct the team to fully utilize our well-developed systems, processes, and SOPs.
- Manage the area business for profitability and exceed business plan goals and budget.
- Make personnel decisions to expand or contract our team to achieve financial and marketplace objectives.
- Manage facility, vehicle and equipment responsibilities to support the business within financial objectives.
- Recruit, hire, coach and retain a superior production team.
- Conduct reviews of production supervision and support the reviews of production staff.
- Support and review team coordinators for communication, accountability and production excellence.
- Live our values every day.
- Ensure our team focuses on and achieves our mission to Get it Right.
- Demonstrate compassion and promote communication and accountability within your team and across the organization.
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REQUIREMENTS:
Work day begins at 7:30 AM and ends at 4:00 PM though this position may require that you are able to be contacted outside of normal business hours.
- Bachelor's Degree
- 2 years Management Experience
- Successful Sales Experience
- MS Office
- Ability to learn use of CRM and Production software
Training:
- Complete IIRCR courses as needed.
- Complete training in Pack-out/Pack-back of content.
- Complete training in Content and Structural cleaning.
- Complete training in operation of all job-related equipment.
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SKILLS: - Valid driver's license
- Excellent written and verbal skills
- Proficient in technologies such as smart phone, tablet, Microsoft Office, etc.
- Must be willing to work flexible hours as required by the position
- Attention to detail
- Takes initiative in solving problems
- Strong people skills
- Ability to lift up to 50 lbs.
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Click here to apply for this position.
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